RESPIRONICS CALIFORNIA, INC BIPAP FOCUS NONINVASIVE VENTILATOR SYSTEM; VENTILATOR, CONTINUOUS, NON-LIFE-SUPPORTING
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Device Problems
Battery Problem (2885); Unexpected Shutdown (4019)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Type
malfunction
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Manufacturer Narrative
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Date of event: (b)(6) 2020.Date of report: 13jan2021.
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Event Description
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The customer reported battery issues and the ventilator was changed out.The ventilator was in use on a patient.The patient was supported with 100% oxygen mask during the ventilator swap.The patent tolerated the oxygen mask okay until the ventilator swap was completed.The customer reports battery issues in use.The ventilator went on transport and after transport it was connected to ac power.The ventilator stated low battery and the customer said the ventilator stated there was a warm battery then the unit shut down.The remote service engineer advised the customer to check the significant event log which showed key stuck.The rse advised the customer that the device is end of life and philips no longer offers any service for the device.The rse advised the customer to replace the battery and run the unit on a test lung with combination of ac and dc operation to see if the issue could be duplicated.The rse provided the customer with the service manual.The customer performed the testing as advised by the rse and installed a new battery.The issue is resolved.
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Manufacturer Narrative
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Based on reevaluation, this complaint has been downgraded from a serious injury to product problem as the administration of 100% oxygen is a standard clinical approach when a patient is being swapped to another mechanical ventilator (settings, configuration, make/model unspecified).This was well tolerated by the patient, with no reported harm or injury incurred.
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Manufacturer Narrative
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G4:18feb2021.B4:19feb2021.H10: type of report changed from non-adverse event to serious injury due to the provision of medical intervention to preclude harm to the patient.The patient was supported with the application of oxygen mask.Patient information: female, 77 years old, weight-unknown, condition ¿poor.Submission of a report does not constitute an admission that medical personnel, user facility, importer, distributor, manufacturer, or product caused or contributed to the event.
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