This event has been recorded by zimmer biomet under (b)(4).Telephone number: (b)(6).Review of the most recent repair record determined exposed wires on the handle end and replaced the plug harness assembly and resolved the reported issue.Device is used for treatment.Review of complaint history identified additional similar complaints for the reported item and no additional complaints for the reported part and lot combination.Complaints are monitored through monthly complaint review in order to identify potential adverse trends.A definitive root cause cannot be determined.No corrective actions, preventive actions, or field actions resulted after investigation of this event.The event is confirmed.
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It was reported that the device had exposed wiring.It was later reported that the wires themselves do not appear to be damaged, but the glue holding the tubing in place is visible.The event occurred during decontamination process post skin retrieval and no harm or delay occurred.Most recently, the evaluation of this device determined that there was, in fact, exposed wiring.
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