Model Number ZM-530PA |
Device Problems
Device Alarm System (1012); No Audible Alarm (1019); Protective Measures Problem (3015)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 12/21/2020 |
Event Type
malfunction
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Manufacturer Narrative
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The nurse reported that there were no alarms during a syncopal episode.Multiple events were not captured.There were multiple 3 second pauses not captured or alarming.The central nurse's station (cns) did not alarm and patient was found unresponsive with no pulse.There was no patient death, but the customer noted that it was a near miss.The medtronic (device) was able to capture them.No known impact or consequence to the patient.Concomitant medical products: the following device(s) were being used in conjunction with the telemetry transmitter, but model and serial number information was not provided for the multiple patient receiver and was noted as no information (ni), as attempts to obtain information were made but information was not provided.Central nurse's station: model: cns-6201a, (b)(4).Multiple patient receiver (org): model: ni, sn: ni.
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Event Description
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The nurse reported that there were no alarms during a syncopal episode.Multiple events were not captured.There were multiple 3 second pauses not captured or alarming.The central nurse's station (cns) did not alarm and patient was found unresponsive with no pulse.There was no patient death, but the customer noted that it was a near miss.No known impact or consequence to the patient.
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Manufacturer Narrative
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Details of complaint: the nurse reported there were no alarms exhibited at the central nurse's station (cns) for multiple syncopal episodes and the patient was found unresponsive with no pulse.The customer stated that this was a near miss.It was also noted that the medtronic device was able to capture the events.No patient harm or injury was reported.Investigation summary: there was no patient death.In the event description of the adverse event information form, it was indicated that the during a patient event the device did not alarm.The customer indicated that a medtronic device was able to capture the event.The logs were reviewed by nkc.There were many log entrees where it showed "signal loss" and "electrode off." additional information was requested from the customer, however, there was no response from the customer.The log investigation was inconclusive due to the lack of information.A review of the history of the serial number identified no similar events.Based on the available information, a definitive root cause could not be identified.Due to multiple logs of signal loss and electrode off error messages observed on the logs, possible causes of the issue are poor network environment, bad lead and electrode placement, bad lead and cables.
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Event Description
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The nurse reported there were no alarms exhibited at the central nurse's station (cns) for multiple syncopal episodes and the patient was found unresponsive with no pulse.No known impact or consequence to the patient.
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Search Alerts/Recalls
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