Reported event: an event regarding pain involving a mako insert was reported.The event was not confirmed.Method & results: device evaluation and results: visual, dimensional, functional and material analysis could not be performed as the device was not returned.Clinician review: the available medical records were provided to the consulting clinician for a review which was rejected for medical review stating," no clinical or pmh, no operative reports, no imaging studies to review.Based upon the information submitted, neither confirmation of the event descriptions nor preparation of a medical report is possible for this case.Based on review of the additional records the clinician noted that ," based upon the additional information, insufficient data still is not available to confirm the event descriptions nor prepare a medical report for this case." device history review: all devices were manufactured and accepted into final stock with no relevant reported discrepancies.Complaint history review: there have been no other similar events for the reported lot.Conclusion: it was reported that the patient's right knee had pain.The available medical records were provided to the consulting clinician for a review which was deemed insufficient to confirm the event.The event could not be confirmed nor the root cause be determined because insufficient medical information was provided.Further information such as medical documentation and returned devices are needed.The patient wanted to know if the device was part of recall, based on the review of stryker database it is noted that the device is not part of any recall.If the devices and/or additional information are received, this investigation will be reopened and re-evaluated.The following devices were also listed in this report: mck femoral-rm-ll-sz 5; 180515 ;529564m.Mck tibial baseplate-rm/ll-sz 4; 180614 ; 2662081701.Simplex p - us full dose 10-pk; 61911010;rcz041.It cannot be determined which, if any of these devices may have caused or contributed to the patient's experience.Device not returned.
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