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Model Number 777000 |
Device Problems
Output below Specifications (3004); Output Problem (3005)
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Patient Problem
No Patient Involvement (2645)
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Event Type
malfunction
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Manufacturer Narrative
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Device was evaluated.Inspection of the unit determined that the core on the pkrf board was broken, causing the pb1 100w cut output to be low.Further testing performed and the unit failed the handswitch test showing error due to faulty auxilliary board.The unit was found running an old software version and needs to be upgraded.Review of data fault log revealed an error 400 ref 10, one time indicated the foot switch blue pedal stuck.The usual cause is that the relevant foot pedal is held down during post or there is a faulty foot pedal.Error 200 ref 53 showed one time indicated a pk_cut_coag failure [post check].Cpu checks plasma blend relay setting error, error 200 ref 86, showed one time indicated rf_det stuck high failure.Rf detect flag high and error 600 ref 14 showed one time indicated foot switch mode pedal stuck.The usual cause is that relevant foot pedal is held down by the user or there is a faulty foot pedal.Based on evaluation findings the reported failure was due to faulty pkrf board attributed to electronic failure.The investigation is ongoing; therefore, the root cause of the reported issue cannot be determined at this time.However, if additional information becomes available this report will be supplemented accordingly.This mdr is being submitted retrospectively as part of a remediation effort related to recent system and process changes.An investigation has been opened to manage the actions related to remediation of this issue and any required mdr reporting.
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Event Description
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It was reported that during an asset return inspection the device was observed with low output due to broken transformer on the pkrf board.There was no patient involvement on this event reported.No user injury reported.
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Manufacturer Narrative
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This report is being supplemented to provide additional information based on the legal manufacturer¿s final investigation.The following sections were updated: g4, g7, h2, h4, h6, and h10.Based on the legal manufacturer¿s investigation, the device history record (dhr) was reviewed and there were no problems found during the manufacturing of the device that would cause or contribute to the reported issue.The device met all specifications at the time of shipment.
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Search Alerts/Recalls
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