Siemens has completed an investigation of the reported event.The root cause was determined to be a hardware error.The analysis of this case showed that the error described occurred due to a hardware defect.The limit switch of the collision protection of the c-arm was defective.In this case, the c-arm of the system could no longer be moved by motor at full speed, but only at reduced speed in override mode for safety reasons.The patient couch was not affected by this.The reduced speed or the override mode mentioned is an intended mitigation for such a case and is also described accordingly in the instruction for use.The affected part was not available for examination; therefore, the examination result was based on expert opinions, the log file, and the findings on site.The limit switch was damaged by external influence, which can be caused by a collision with external objects.After replacing the limit switch, the system again functioned as specified.The spare parts consumption of the affected part was checked and a possible general fault that would require corrective action of the installed base could not be determined by the investigation.After detailed investigation, the incident is not classified as a reportable event as neither serious injury, death nor an unexpected, prolonged hospitalization of the patient or any other person occurred or could be expected.
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