Model Number OER-PRO |
Device Problem
Crack (1135)
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Patient Problem
No Patient Involvement (2645)
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Event Date 01/11/2021 |
Event Type
malfunction
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Manufacturer Narrative
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An olympus field service engineer (fse) was dispatched to replace the damaged lid.The device passed all the service inspections.Software attributes have been verified and confirmed.No other issues were reported.If additional information is obtained a supplemental report will be filed.
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Event Description
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A user facility reported that a lid was cracked on an oer-pro endoscope reprocessor.No patient involvement or injury was reported.No additional information has been obtained.
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Manufacturer Narrative
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This report is being supplemented to provide additional information based on the legal manufacturer's final investigation.A review of the device history record found no deviations that could have caused or contributed to the reported issue.It has been over 5 years since the subject device was manufactured.Based on the results of the investigation, it is likely the damaged cover occurred because something hard hit the device due to user handling, or occurred from aging deterioration.The event can be detected by conducting the following inspection in accordance with the instructions for use: "chapter 3.Inspection before use and 3.3 inspecting the connectors: check the following for each connector.The connector should be fixed firmly.The o-rings should be free of abnormalities such as cracks, tears, or dents.".
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Manufacturer Narrative
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There is more information on the conclusion of the device evaluation conclusion.This supplemental report is being submitted to provide this information.Additional information was received for the event of the broken lid of the device.The lid of the device was closed on the connecting tube causing it to crack.Insufficient training on reprocessing technicians who were changed and/or newly employed due to covid-19 were considered to be a factor causing this issue.The facility has since fully trained the staff.
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Search Alerts/Recalls
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