It was reported that, during femur burring in a navio tka procedure, the handpiece exposure control motor error occurred.They took the instrument apart and put it back together, and homed the bur successfully.Once back in the cutting screen, the same error came up.They opened a new tray and swapped the handpiece to continue with a delay greater than 30 minutes.No other complications were reported.
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H3, h6: the navio handpiece, part pfsr110137 used for treatment was not made available to the designated complaint unit for evaluation thus, a visual and functional evaluation could not be performed.While all products meet required manufacturing and service specifications prior to release, a serial number is required to complete a manufacturing and service dhr review.A complaint history review for similar reported/confirmed complaints has identified prior events.Although the reported problem was not confirmed, a contributing factor may be mechanical component failure.No containment or corrective actions are recommended at this time.If the product associated with this event is returned or provided at a future date, this evaluation will be reopened for investigation.
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