Model Number 25199 |
Device Problem
Display or Visual Feedback Problem (1184)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 12/15/2020 |
Event Type
malfunction
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Manufacturer Narrative
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Attempts have been made to obtain the product.The product has not been returned to masimo to allow an analysis to be performed.If the product is returned for evaluation or new information is obtained, a follow up report will be submitted.Device not returned.
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Event Description
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The customer reported the device display shows incorrect values.No patient impact or consequences were reported.
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Event Description
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The customer reported the device display shows incorrect values.No patient impact or consequences were reported.
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Manufacturer Narrative
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Additional manufacturing narrative: the returned device was evaluated and passed visual inspection and functionality testing.Simulation tests were performed and no product performance issue identified related to spo2 and pulse rate.Additionally, the device was placed in the burn-in oven with a tester for an hour.No issues were observed with the display or measurements.Internal inspection found contamination on the system board; however the reported issue was not duplicated.A service history record review reveals that this unit was in the field for over two (2) years with no previous reported issues related to this reported event.
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Search Alerts/Recalls
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