Catalog Number 503HN-R/CN |
Device Problem
Tear, Rip or Hole in Device Packaging (2385)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 12/14/2020 |
Event Type
malfunction
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Manufacturer Narrative
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The suspect device has been returned for evaluation.The device was examined visually.The unit was submitted for bubble testing per stp0171.The unit failed this testing.The complaint is confirmed.The root cause is attributed to rough or improper handling after the package was sealed.The device history record was reviewed, and no exception documents were found.A search of the complaint database was performed and no similar complaints for this lot number were identified.
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Event Description
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The account alleges that during preparations for a procedure, a hole in the clear film causing a breach was identified.
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Search Alerts/Recalls
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