(b)(6).This complaint has been reported as type 2.No samples or photos were received for analysis and investigation; for that reason, the malfunction reported by the customer could not be confirmed.On 10/may/2021, a batch record review was performed for lot 0h04069.Lot 0h04069 was manufactured on 8/29/2020 in the convex one piece line, with a total of 2,016 mku.Based on the review carried out, all the applicable procedures were followed and no issues were found; all the components for assembly were correct per bom, sap material 1703552, icc code 416742 and manufacturing order 1540669.The process was run according to process instruction pi21-076, documented in the mr21-076.Batch record review carried out supports that no issues related to the problem were identified.In addition, a complaint search for lot 0h04069 and malfunction code ost-pmc01.08 skin barrier starter hole is defective (e.G.Misalignment or off center), leakage may occur (pre-cut only) was carried out and as a result, no additional complaints were found; therefore, no trend for this lot is observed.As per complaint manufacturing investigation procedure wi-0359, version 5.0, it is not required to open a nonconformance report (ncr) for type 2 complaints which were not confirmed (either by photos or samples provided by the customers or results of the batch record review) and no potential trend is identified.Therefore, for all explained above, no additional action is required and this complaint will be closed.This issue will be monitored through the post market product monitoring review process to date no additional information has been received.Should additional information become available, a follow-up report will be submitted.Fda registration number: reporting site: 1049092.Manufacturing site: 9618003.
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