G4:15apr2021; b4:26apr2021.The device was evaluated by the customer with assistance from a philips remote service engineer (rse) and the customer explained that the device annunciated a pressure sensor failure error.The customer requested a part id for a controller pcba.The rse advised the customer that the product is at the end of life and shared a discontinuation letter and explained that the part is no longer available.The customer reported that the unit has been removed from service.Philips no longer support accessories, supplies, upgrades, and repair support parts associated with the bipap focus.The end of support date for bipap focus ventilator is 31st december 2019.Submission of a report does not constitute an admission that medical personnel, user facility, importer, distributor, manufacturer, or product caused or contributed to the event.
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