The customer reported complaint for the autopulse platform (sn (b)(4)) stopped compressions was not confirmed during archive review and initial functional testing.There were no device deficiencies found during the evaluation.No device malfunction was observed, and it performed as intended.In addition, the reported complaint of various pixel errors on the lcd was not observed during functional testing.Display is functioning properly.Per user request, the lcd will be replaced.Upon visual inspection, unrelated to the reported complaint, observed the encoder drive shaft does not rotate smoothly, exhibits binding and resistance due to a sticky clutch plate.The sticky clutch plate will be deburred to address the issue.The cause for the sticky clutch could be due to normal wear and tear.The impact of a sticky clutch was not severe enough to make the platform non-functional.The autopulse platform is a reusable device and was manufactured in december 2011, and is more than 9 years old, well beyond the expected service life of 5 years.The autopulse passed the initial functional test without any fault or error and no significant discrepancies were found during archive data review.Waiting on customer's approval for the service repair.
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During patient use, the lifeband (lot # unknown) was unable to retract completely (retracted around 5 to 7 cm) and the autopulse platform stopped compressions.Patient achieved rosc.During testing with manikin, the lifeband was installed and autopulse platform did not start compression when the start button was pressed.Autopulse platform did not display any error message but the display has various pixel errors.No consequences or impact to patient.Please see the following related mfr report: mfr 3010617000-2021-00195 for the lifeband.
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