Model Number 71952-01 |
Device Problem
Power Problem (3010)
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Patient Problem
Hyperglycemia (1905)
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Event Date 02/05/2021 |
Event Type
Injury
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Manufacturer Narrative
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At this time product has not yet been returned.An extended investigation has been performed for the reported complaint and there was no indication that the product did not meet specification.Dhrs for the freestyle libre reader was reviewed and the dhrs showed the freestyle libre reader passed all tests prior to release.If the product is returned, the case will be re-opened and a physical investigation will be performed.All pertinent information available to abbott diabetes care has been submitted.
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Event Description
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The customer reported that the adc freestyle libre reader would not turn-on when the button was pressed and he could not monitor his blood glucose.A blood glucose reading of 24.4 mmol/l was obtained on an unspecified device and the emergency doctor was called and insulin (dose unknown) was administered as treatment.No further treatment was reported.There was no report of death or permanent injury associated with this event.
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Manufacturer Narrative
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The reported reader was returned and investigated.Performed visual inspection on returned reader an no issues were observed.Reader turns on when pressing the start button.No malfunction or product deficiency was identified.Therefore, the issue is not confirmed.
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Event Description
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The customer reported that the adc freestyle libre reader would not turn-on when the button was pressed and he could not monitor his blood glucose.A blood glucose reading of 24.4 mmol/l was obtained on an unspecified device and the emergency doctor was called and insulin (dose unknown) was administered as treatment.No further treatment was reported.There was no report of death or permanent injury associated with this event.
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Search Alerts/Recalls
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