This report is being supplemented to provide additional information based on the legal manufacturer's investigation, additional feedback from the user facility and to correct information provided on the initial report.A review of the device history record found no deviations that could have caused or contributed to the reported issue.Based on the results of the legal manufacturer's investigation, it is likely the cover was deformed by the impact due to user's mishandling, which disturbed the operation of the forceps elevator.The user can detect the suggested event appropriately by handling the device in accordance with the instructions for use, identified in the following verbiage: "inspection of the endoscope - inspect the external surface of the entire insertion section, including the bending section and the distal end for dents, bulges, swelling, scratches, peeling of coating, holes, sagging, transformation, bends, adhesion of foreign bodies, missing parts, protruding objects, or other irregularities." the user can prevent / reduce the suggested event by handling the device in accordance with the instructions for use, identified in the following verbiage: "important information ¿ please read before use : warnings and caution : do not strike, hit, or drop the endoscope¿s distal end, insertion tube, bending section, control section, universal cord, or endoscope connector.Also, do not bend, pull, or twist the endoscope¿s distal end, insertion tube, bending section, control section, universal cord, or endoscope connector with excessive force.The endoscope may be damaged and could cause patient injury, burns, bleeding, and/or perforations.It could also cause parts of the endoscope to fall off inside the patient".
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