Investigation conclusion: the customer's complaint was not replicated during in-house testing of retain device lot t11680n.Retains of the complaint lot performed properly when tested with "normal" (apparently healthy) donors.Manufacturing batch records for lot t11680n were reviewed and found that the lot met final release specifications.Based on the information available, there is no indication of a product deficiency and no corrective action is required.Although this catalog number (97300eu) is not approved in the united states, the event is being reported as the device is same/similar to catalog number 97300, 510(k) number k080269.
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