MAUDE Adverse Event Report: NIHON KOHDEN CORPORATION GZ-120PA; TRANSMITTER

Model Number GZ-120PA

Device Problem Communication or Transmission Problem (2896)

Patient Problem No Clinical Signs, Symptoms or Conditions (4582)

Event Date 02/04/2021

Event Type  malfunction  

Manufacturer Narrative

The biomedical engineerreported that waveform displays on the gz transmitter but does not display on the central nurse's station (cns).They stated that this exchange unit had no issues prior to (b)(6) 2021.The ecg waveform were good, and the cns showed a good ecg waveform for a few seconds and blanked out with no lines or anything.This process would repeat.They had tried stopping monitoring and then starting monitoring and new batteries.No leads attached (will follow up with customer on this one).No physical damage / fluid intrusion.Auto ip.Auto on wireless band, but it should be 5ghz band.Stopped communicating with server on (b)(6) 2021.Then the customer put a telemetry transmitter on patient and was unable to transfer patient data to another gz.They were unable to discharge patient for a while but eventually got it to discharge from the box itself.They readmited the device to move patient data to different gz.They compared settings between this transmitter with a known working transmitter and everything was exactly the same.The failed gz showed changes once he got it to discharge, but the cns does not.There are communication issues between this gz and the cns.The customer does not know if there was a signal loss or comm loss error displayed on the cns when the ecg data was unable to be displayed on the cns from this transmitter.No patient harm reported.Nihon kohden continues to investigate the reported event.Nihon kohden will submit a supplemental report in accordance with 21 cfr section 803.56 when additional information becomes available.

Event Description

The biomedical engineerreported that waveform displays on the gz transmitter but does not display on the central nurse's station (cns).They stated that this exchange unit had no issues prior to (b)(6) 2021.The ecg waveform were good, and the cns showed a good ecg waveform for a few seconds and blanked out with no lines or anything.This process would repeat.They had tried stopping monitoring and then starting monitoring and new batteries.No leads attached (will follow up with customer on this one).No physical damage / fluid intrusion.Auto ip.Auto on wireless band, but it should be 5ghz band.Stopped communicating with server on (b)(6) 2021.Then the customer put a telemetry transmitter on patient and was unable to transfer patient data to another gz.They were unable to discharge patient for a while but eventually got it to discharge from the box itself.They readmited the device to move patient data to different gz.They compared settings between this transmitter with a known working transmitter and everything was exactly the same.The failed gz showed changes once he got it to discharge, but the cns does not.There are communication issues between this gz and the cns.The customer does not know if there was a signal loss or comm loss error displayed on the cns when the ecg data was unable to be displayed on the cns from this transmitter.No patient harm reported.

Event Description

The biomedical engineer reported that waveform displays on the gz transmitter but does not display on the central nurse's station (cns).They stated that this exchange unit had no issues prior to (b)(6) 2021.The ecg waveform were good, and the cns showed a good ecg waveform for a few seconds and blanked out with no lines or anything.This process would repeat.They had tried stopping monitoring and then starting monitoring and new batteries.No leads attached (will follow up with customer on this one).No physical damage / fluid intrusion.Auto ip.Auto on wireless band, but it should be 5ghz band.Stopped communicating with server on (b)(6) 2021.Then the customer put a telemetry transmitter on patient and was unable to transfer patient data to another gz.They were unable to discharge patient for a while but eventually got it to discharge from the box itself.They readmited the device to move patient data to different gz.They compared settings between this transmitter with a known working transmitter and everything was exactly the same.The failed gz showed changes once he got it to discharge, but the cns does not.There are communication issues between this gz and the cns.The customer does not know if there was a signal loss or comm loss error displayed on the cns when the ecg data was unable to be displayed on the cns from this transmitter.No patient harm reported.

Manufacturer Narrative

The biomedical engineerreported that waveform displays on the gz transmitter but does not display on the central nurse's station (cns).They stated that this exchange unit had no issues prior to (b)(6) 2021.The ecg waveform were good, and the cns showed a good ecg waveform for a few seconds and blanked out with no lines or anything.This process would repeat.They had tried stopping monitoring and then starting monitoring and new batteries.No leads attached (will follow up with customer on this one).No physical damage / fluid intrusion.Auto ip.Auto on wireless band, but it should be 5ghz band.Stopped communicating with server on (b)(6) 2021.Then the customer put a telemetry transmitter on patient and was unable to transfer patient data to another gz.They were unable to discharge patient for a while but eventually got it to discharge from the box itself.They readmited the device to move patient data to different gz.They compared settings between this transmitter with a known working transmitter and everything was exactly the same.The failed gz showed changes once he got it to discharge, but the cns does not.There are communication issues between this gz and the cns.The customer does not know if there was a signal loss or comm loss error displayed on the cns when the ecg data was unable to be displayed on the cns from this transmitter.No patient harm reported.Nihon kohden continues to investigate the reported event.Nihon kohden will submit a supplemental report in accordance with 21 cfr section 803.56 when additional information becomes available.Attempt #1 02/28/2021 emailed customer via microsoft outlook for all items under the no information section.No reply was received.Attempt #2 03/01/2021 emailed customer via microsoft outlook for all items under the no information section.The customer responded back that they do not have any patient information.Additional device information: d10: concomitant medical device: the following device(s) were being used in conjunction with the gz telemetry transmitter, but model and serial number information was noted as no information (ni), as attempts to obtain information were made but information was not provided.Attempt #1 02/28/2021 emailed customer via microsoft outlook for all items under the no information section.No reply was received.Attempt #2 03/01/2021 emailed customer via microsoft outlook for all items under the no information section.The customer responded back that they do not have any additional device information.Central nurse's station model: ni.Sn: ni.The following is not regarding the device information for the mdr itself, but to explain why this report was not late as the initial mdr was submitted on 03/06//21 at 01:36:57 pm pst pm per webtrader sent box.We also had written to the help desk about this at emdr@fda.Hhs.Gov and cesubhelpdesk@fda.Hhs.Gov the mdr was filed on the due date of 03/06/21, but the acknowledgements did not arrive till 03/07/2021.Below are the acknowledgements from the initial submission with the time stamps that illustrate that the mdr was filed on time and not late.Messageid: <26548468.58.1615066617596@bh9c1g2> coreid: ci1615066618710.1905343@fdsuv08653_te1 datetime receipt generated: 03-06-2021, 16:37:41."cdrh has received your submission" ack3: this submission has been sent to the production system and has been processed by the fda.Please refer to the summary section below to determine if this submission has passed or failed.Ci1615066618710.1905343@fdsuv08653_te1 -20210306133445 sun mar 07 17:42:22 est 2021 0 1 form 3500a - icsr r2 passed submission summary: environment: ack3: this submission has been sent to the production system and has been processed by the fda.Please refer to the summary section below to determine if this submission has passed or failed.Submission type: form 3500a - icsr r2 core id: ci1615066618710.1905343@fdsuv08653_te1.Batch id: -20210306133445.Date entered: sun mar 07 17:42:22 est 2021 summary: passed: 1, failed: 0.Report list: report number: 2080783-2021-00117, passed.

• Brand Name: GZ-120PA
• Type of Device: TRANSMITTER
• Manufacturer (Section D): NIHON KOHDEN CORPORATION; attn: shama mooman; 1-31-4 nishiochia; shinjuku-ku, tokyo 116-8 560; JA 116-8560
• MDR Report Key: 11429568
• MDR Text Key: 280453690
• Report Number: 2080783-2021-00117
• Device Sequence Number: 1
• Product Code: DRT
• UDI-Device Identifier: 04931921117392
• UDI-Public: 04931921117392
• Combination Product (y/n): N
• Number of Events Reported: 1
• Summary Report (Y/N): N
• Report Source: Distributor
• Type of Report: Initial,Followup
• Report Date: 03/11/2021

1 Device was Involved in the Event

1 Patient was Involved in the Event

• Date FDA Received: 03/07/2021
• Is this an Adverse Event Report?: No
• Is this a Product Problem Report?: Yes
• Device Operator: Health Professional
• Device Model Number: GZ-120PA
• Device Catalogue Number: GZ-120PA
• Was Device Available for Evaluation?: No
• Was the Report Sent to FDA?: Yes
• Date Report Sent to FDA: 03/11/2021
• Distributor Facility Aware Date: 03/11/2021
• Device Age: 21 MO
• Event Location: Hospital
• Date Report to Manufacturer: 03/11/2021
• Is This a Reprocessed and Reused Single-Use Device?: No
• Patient Sequence Number: 1
• Treatment: CENTRAL NURSE'S STATION; CENTRAL NURSE'S STATION