Model Number MDHP100A |
Device Problems
No Device Output (1435); Defective Device (2588)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Type
malfunction
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Manufacturer Narrative
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The subject device has not yet been received for evaluation.The cause of the issue cannot be determined at this time.If additional information becomes available this report will be supplemented accordingly.
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Event Description
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It was reported that the handpiece is not functioning as intended.The device showed error message ¿e12 error¿.The issue occurred during an unspecified procedure.There was no patient harm or injury reported.No user injury reported.
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Manufacturer Narrative
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This report is being supplemented to provide additional information based on the legal manufacturer's investigation.The original equipment manufacturer (oem) performed a device history record review and no abnormalities were noted.The device was not returned for physical evaluation, however an investigation was completed by the oem and determine that the root cause of the failure reported can be attributed to a short circuit in the handpiece cable.Olympus will continue to monitor the field performance of this device.
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Search Alerts/Recalls
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