Model Number 8220 |
Device Problems
Device Alarm System (1012); Break (1069); Computer Software Problem (1112); Contamination (1120); Crack (1135); Appropriate Term/Code Not Available (3191)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Type
malfunction
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Manufacturer Narrative
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The affected device has been received and the investigation is pending.A follow up report will be submitted once the failure investigation has been completed.
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Event Description
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It was reported that there was an error code for incompatibility.No additional information.No patient involvement.
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Manufacturer Narrative
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This device was evaluated and repaired through the service repair process.Upon visual inspection the service technician noted that they flashed device to v9.33 for error 400.5040.Replaced broken rear case and right iui.Replaced contaminated left iui.The failure code other was used to track the alaris pump software version as received from the customer and the software version when device was sent back to the customer.It does not reflect a device failure or represent any risk to the patient.A review of the device history record showed the device had a manufacture date of 08apr2015.The review was performed from the date of manufacture to the date of product release for distribution.A review of the device history record in sap for (b)(6) was performed which confirmed that this device was not involved in a production failure which correlates to the customer reported issue.Based on the findings, service determined that the proximate cause of the reported issue was due to device needs to be reflashed to v9.33 (error code 400.5040).A review of the complaint history record in trackwise and sap was performed for the (b)(6) which did not confirm similar complaints with the same or related failure mode for this customer.
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Event Description
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It was reported that there was an error code for incompatibility.No additional information.No patient involvement.
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Search Alerts/Recalls
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