Catalog Number 397004-001 |
Device Problem
Mechanical Problem (1384)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 03/03/2021 |
Event Type
malfunction
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Manufacturer Narrative
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The hand pump will be returned to syncardia for evaluation.The results will be provided in a follow-up mdr.(b)(4) initial.
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Event Description
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The hand pump was not supporting a patient.The customer, a syncardia certified hospital, reported that it was difficult to plug in and unplug the companion drivelines to the hand pump.
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Manufacturer Narrative
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The handpump passed all applicable testing.In an attempt to recreate the customer-reported issue, the hand pump was connected and disconnected to 10 different drivelines sets to determine any connection issues.No anomalies or difficulty was observed.The root cause of the customer-reported issue could not be determined.This issue will be monitored and trended as part of the customer experience process.Syncardia has completed its investigation and is closing this file.(b)(4) follow-up report 1.
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Search Alerts/Recalls
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