The patient experiences the axor falling off from the abutment.The cpo has also tried attaching the unit but he also experiences it releasing from the abutment.However at arrival to integrum, the unit was tested and was found within specification and worked as intended.The unit was tested with a 13,7mm abutment to simulate a worn abutment and it passed all the tests.A video showing the attachment function of the axor was taken and it was sent to customer.The video is highlighting that it is essential to tighten the axor to the abutment with relatively high force to ensure a proper attachment.
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