Udi: (b)(4).Investigation summary: the device was received and evaluated at the service center.The reported complaint that the wireless pedal has physical damage and will not pair, was confirmed.It was found that the battery tray assembly had a broken cover and that the base plate screws were missing.The damaged battery tray assembly was replaced along with the missing screws and the device was tested and found to be working according to specifications.User mishandling or a probable fall is most likely the root cause of the physical damage to the device and the missing screws.The defective battery tray assembly has caused the foot switch to not pair as identified during evaluation.There are no indications from this complaint investigation that the failures are manufacturing-related, therefore a manufacturing record evaluation is not required.At this point in time, no corrective action is required, and no further action is warranted.Depuy mitek will continue to track any related complaints within this device family as a means of monitoring the extent with which this complaint is observed in the field.Device history lot: there are no indications from this complaint investigation that the failures are manufacturing-related, therefore a manufacturing record evaluation is not required.
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It was reported from the sales rep that the vapr vue wireless footswitch devices would not pair.During an in-house engineering evaluation, it was determined that the device had broken in two pieces.It was not reported if the device was used in surgery, or if there was patient involvement.It was not reported if there were any delays in the procedure or whether a like device was available for use.There were no adverse patient consequences reported.No additional information was provided.
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