Udi: (b)(4).Investigation summary: the device was received and evaluated at the service center.The reported complaint that the wireless pedal won't pair, was confirmed.It was found upon evaluation that the foot pedal had broken inserts on the housing.The device was deemed non-repairable due to unavailability of parts and was placed into long-term hold.The physical damage to the device is most likely a result of user mishandling of the device or a probable fall, which in turn, would have caused the device to not function as intended by the customer.However given the information provided, this cannot be conclusively confirmed.A manufacturing record evaluation was performed for the finished device (serial: (b)(4), lot: 1107029), and no non-conformance were identified.At this point in time, no corrective action is required, and no further action is warranted.Depuy mitek will continue to track any related complaints within this device family as a means of monitoring the extent with which this complaint is observed in the field.
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