Initial reporter is a synthes employee part 319.006, lot 7463798: release to warehouse date: august 30, 2013.Manufactured by synthes (b)(4).No non-conformance reports (ncrs) were generated during production.Review of the device history record showed that there were no issues during the manufacture of this product, and any subcomponents, which would contribute to this complaint condition.A product investigation was completed: upon visual inspection it was noticed that the needle component was bent and the protection sleeve component is missing.No other defects were identified on the device.The diameter of the needle was measured to check dimensional accuracy and was found to be conforming.The current and manufactured to drawings were reviewed; no design issues or discrepancies were identified.This complaint is confirmed as the sleeve component was missing which could have resulted in the bend condition of the needle.No definitive root cause could be determined based on the provided information.No new, unique or different patient harms were identified as a result of this evaluation.There was no indication that a design or manufacturing issue contributed to the complaint.No design issues were observed during the document/specification review.Based on the investigation findings, it has been determined that no corrective and/or preventative action is proposed.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post market safety surveillance activities.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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It was reported that during a routine incoming inspection of a loaner set on an unknown date, the depth gauge for 2.0mm and 2.4mm screws was a missing a piece.There were no patient and surgical involvement reported.Upon visual inspection of the returned device, it was noticed that the needle component was bent and the protection sleeve component is missing.This report is for a depth gauge.This is report 1 of 1 for (b)(4).
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