Device investigation details: information received indicates that the device is not available for return, therefore no product investigation can be performed, and the customer complaint cannot be confirmed.A manufacturing record evaluation (mre) cannot be conducted because no lot number was provided by the customer.No information is available regarding the date of event or the date of death.The only information provided is that the event occurred in the year 2021.As such, date of death and date of event have been left blank.If information is obtained that was not available for the initial report, a follow-up report will be filed as appropriate.If additional information is received regarding this event, a supplemental 3500a report will be submitted to the fda.(b)(4).Manufacturer's ref.# (b)(4).
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It was reported that a patient underwent a cardiac ablation procedure with an unknown thermocool® smart touch® sf bi-directional navigation catheter and suffered death post procedure.Information reported indicated no relation to the carto 3 system.It is unknown which ablation catheter was used.No additional information has been provided.Multiple attempts have been made to obtain clarification to this complaint.However, no further information has been made available.Should more information become available, it will be reviewed and processed accordingly.
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