As reported, one side of the inner packaging of a cxi support catheter was found to be unsealed with neat edges.The sales box was intact and sealed.The other four pieces of the catheter in the box were found in good condition.This issue was found at a distribution facility, and the product did not reach a point of use.There was no patient involvement.
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Blank fields on this form indicate the information is unknown, unavailable, or unchanged.Event summary: as reported, one side of the inner packaging of a cxi support catheter was found to be unsealed with neat edges.The sales box was intact and sealed.The other four pieces of the catheter in the box were found in good condition.This issue was found at a distribution facility, and the product did not reach a point of use.There was no patient involvement.Investigation - evaluation.Reviews of the complaint history, device history record, instructions for use, manufacturing instructions, and quality control procedures and a visual inspection of the device and interview of personnel were conducted during the investigation.One cxi support catheter was returned to cook for investigation.Physical examination of the returned device showed that the cook seal was missing.Cook concluded that the complaint device was packaged out of specification.A document-based investigation evaluation was performed.No related non-conformances were recorded, and there have been no other reported complaints for this lot number.There is no evidence of additional nonconforming devices from the complaint lot in house or in the field.The device is provided with instructions for use which state, ¿do not use the product if there is doubt as to whether the product is sterile.¿ based on the available information, cook has concluded that manufacturing and quality control deficiencies contributed to this incident.All responsible personnel have been retrained to appropriate procedures.Cook will continue monitoring of similar complaints and has notified the appropriate personnel of this event.Per the quality engineering risk assessment, no further action is required.This report is required by the fda under 21 cfr part 803 and is based on unconfirmed information submitted by others.Neither the submission of this report nor any statement contained herein is intended to be an admission that any cook device is defective or malfunctioned, that a death or serious injury occurred, nor that any cook device caused, contributed to, or is likely to cause or contribute to a death or serious injury if a malfunction occurred.
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