Other, other text: investigation completed on a smiths medical fluid warming|level 1 hotline disposables the complaint of connector did not turn was confirmed.Two images received but complaint was unable to be verified in the pictures.Samples mtij p/n l-70 with lot number 4034461 reported in complaint.Reflux connector the connector didn?t turn, therefore failure mode reported can be confirmed.Based on the sample provided, analysis conducted on physically evaluation, and rmp 1034 rev.100 root cause can be determined as solvent excess applied to connector.Manufacturing reviewed and device passed 100 percent leak testing prior to release.Action was taken to notify quality engineer on the reported complaint and finding.
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