The incident sample has been requested but to date has not been received for evaluation.If the sample is received, or if additional information pertinent to the incident is obtained a follow-up report will be submitted.As part of our manufacturing process, all device history records are reviewed and approved by quality, prior to release of product.
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A device history review for the lot number 2011900052 was performed and revealed no discrepancies that may have contributed to the reported issue.All quality assurance testing performed during manufacturing were acceptable.The quality assurance review of the visual, physical, and dimensional evaluation results indicated that the product met specification requirements.The results of the tensile test for this lot number were above expected values.Tensile reference specification 2.5lbf.One used catheter product id 8888160531, lot number 2011900052 was received with its original package for evaluation.A visual inspection of the sample revealed that the catheter was broken at 8cm with a clean cut (without stretch marks).The catheter was measured to verify the outside diameter, inside diameter and wall thickness; all dimensions were found within specification.The sample was analyzed to verify the necessary force to break the catheter using a tensile test; the rupture valued achieved was 5.87 lbf above reference tensile force specification.The reported issue was confirmed as the catheter tube was received at the manufacturing site in two parts.However, based on the available information, it can be concluded that the product was manufactured according to specifications.The exact root cause could not be determined.The most probable root cause is that the clean cut was caused by a sharp instrument during use.Controls such as staff training, 100% in-process visual inspection, and visual, dimensional, and functional test sampling by qa during the manufacturing process are in place to prevent non-conforming product from leaving manufacturing operations.At this time, a corrective or preventive action is not deemed necessary.This complaint will be used for tracking and trending purposes.Cardinal health is committed to ensuring customer satisfaction by providing products of only the highest quality.Therefore, your feedback is essential and greatly appreciated.This feedback helps us to identify areas of improvements in our ongoing quality assurance efforts.
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