The initial failure description was that the "rotaflow drive looses connection".The failure occurred during patient treatment and the device has been exchanged with a backup device.A getinge service technician was onsite to investigate the affected rotaflow on 2021-04-12.The service technician was unable to reproduce the reported failure.However the failure mode "rotaflow drive looses connection" can be linked to the following most possible root causes according to our risk management file (dms# (b)(4).Malfunction or total fail due to mechanical influences, collision with environment during patient transport, user trips over cables or tubes, loosening of fastening (wrong installation, aging).The review of the non-conformities has been performed on 2021-04-19 for the period of 2014-10-01 to 2021-04-19.It does not show any non-conformity in regard to the reported product and failure.There is no indication that manufacturing issues occurred during this time, thus production related influences can be excluded.The product in question was produced in 2014-10-01.Based on these investigation results the reported failure could not be confirmed.The occurrence rate related to the reported issue is currently being monitored as part of maquet cardiopulmonary s trending program and additional investigations or corrections will be implemented in case of adverse trending.The occurrence rate was calculated for the reported issue and it was determined that this is not a systemic issue.Therefore, no remedial action is required.
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