H3, h6: it was reported that the polarcup reducer part for impactor [article no.: 75023714, batch: d69686] is deformed, has cracks and gouges.No case or patient involved.The device which intent use is in treatment, was returned for investigation.The reported failure of deformation due to compressive stress can be confirmed.The impactor shows deformation, scratches and gouges.A production record review was performed.No deviations were found, which relates to the occurred failure of device.For the batch in scope additional complaints were recorded with similar failure mode.The root cause is attributed to wear and tear.There are no indications that this failure is related to any manufacturing issues.Further corrective and preventive action are not deemed necessary.This version of the device will be monitored for similar issues.The returned device will be retained.
|