G1: correction (g1) - contact office address: (b)(6) no sample, video or photo was received for evaluation; for that reason, the malfunction reported by the customer could not be confirmed.Batch record review results: lot 0h01741 was manufactured on 08/19/2020 in the cvx1pc manufacturing line, with a total of(b)(4) mkus.On 19/aug/2021, compliance engineer id (b)(6) performed a batch record review, to verify if all the applicable procedures were followed and no issues were found; all the components for assembly were correct per bom, under sap material 1000616 and manufacturing order 1535601.No issues related to the defect were found in the documentation.On(b)(6)2021 a complaint search for lot 0h01741 and malfunction code ost-pmc1.8 / ost-pmc01.08 skin barrier starter hole is defective (e.G misalignment or off center), leakage may occur (pre-cut only) was carried out and as a result, no additional complaints were found; therefore, no potential trend is observed.As per complaint manufacturing investigation procedure wi-0359, version 5.0, it is not required to open a nonconformance report (ncr) for type 2 complaints which were not confirmed (this was concluded that this is not a quality issue) and no potential trend is identified.No additional action is required, and this complaint will be closed.To date no additional information has been received.Should additional information become available, a follow-up report will be submitted.Fda registration number reporting site: 1049092 manufacturing site: 9618003.
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