It was reported that, during navio preventative maintenance, they got a intermittent reading and null reading, and the handpiece test would end without completing the full motor stepper test.There was no patient involvement.No other complications were reported.
|
H3, h6: the navio handpiece part number 110137, sn (b)(6) intended for treatment was returned for evaluation.A relationship between the reported event and the device was confirmed.The reported problem was visually confirmed.The snap lock nut is broken at the threads.Although the reported problem was visually confirmed, a functional evaluation could not be performed due to the snap lock nut is broken.A review of manufacturing records indicate the device met all specifications upon release into distribution.A complaint history review for similar reported/confirmed complaints has identified prior events.The most likely cause of this event is a mechanical failure of the snap lock nut.As a part of corrective action, the old style snap lock is being replaced.
|