Model Number 71992-01 |
Device Problem
Device Alarm System (1012)
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Patient Problems
Hyperglycemia (1905); Pain (1994); Cramp(s) /Muscle Spasm(s) (4521)
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Event Date 04/19/2021 |
Event Type
Injury
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Manufacturer Narrative
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At this time product has not yet been returned.An extended investigation has been performed for the reported complaint and it has been determined that there was no indication that the product did not meet specification.The dhrs (device history review) for the libre sensor and libre sensor kit were reviewed and the dhrs showed the libre sensor and libre sensor kit passed all tests prior to release.If the product is returned, a physical investigation will be performed and a follow-up report submitted.All pertinent information available to abbott diabetes care has been submitted.
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Event Description
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An alarm issue was reported with the freestyle libre 2 sensor.Customer reported the high glucose alarm did not sound and because of this, he experienced symptoms described as blurred sight, loss of strength, body pain and cramping.Customer was unable to self-treat and required treatment of rapid insulin by a third-party.There was no report of death or permanent injury associated with this event.
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Manufacturer Narrative
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Sensor (b)(6) has been returned and investigated.A visual inspection was performed on the returned sensor patch and no issues were observed.Extracted data from the returned sensor using approved software.Sensor found to be in state 5 (indicating normal termination).The sensor plug was properly seated, and no failure modes observed on the sensor plug assembly during visual inspection.The sensor was activated with a known good reader to perform linearity test and the linearity test successfully activated high glucose alarms.No malfunction or product deficiency was identified.All pertinent information available to abbott diabetes care has been submitted.
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Event Description
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An alarm issue was reported with the freestyle libre 2 sensor.Customer reported the high glucose alarm did not sound and because of this, he experienced symptoms described as blurred sight, loss of strength, body pain and cramping.Customer was unable to self-treat and required treatment of rapid insulin by a third-party.There was no report of death or permanent injury associated with this event.
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Search Alerts/Recalls
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