Catalog Number 04912551190 |
Device Problem
High Test Results (2457)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 04/01/2021 |
Event Type
malfunction
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Manufacturer Narrative
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This investigation is ongoing.This event occurred in (b)(6).Unique identifier (udi) #: (b)(4).
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Event Description
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The initial reporter received a questionable d-dimer gen.2 result for one patient with the cobas integra 400 plus serial number (b)(4).The initial result was 2.58 ug/ml.This result was reported outside of the laboratory.The sample was tested in another lab (method unknown) with a result of 0.3 ug/ml.On (b)(6) 2021, the sample was repeated on the integra 400 with a result of 3.86 ug/ml.The sample was also tested in more than one other laboratory, and all results were normal (< 0.5 ug/ml).
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Manufacturer Narrative
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Discrepant results for two more samples ran on an unknown date are as follows.Sample 1: the integra 400 result was 5.4 ug/ml.The manual method result was 0.4 ug/ml.Sample 2: the integra 400 result was 3.7 ug/ml.The manual method result was 0.6 ug/ml.
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Manufacturer Narrative
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The qc data shows imprecision.The alarm trace shows clot alarms.Further information from the customer side and the sample material were requested but not provided.The investigation did not identify a product problem.The cause of the event could not be determined.
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Search Alerts/Recalls
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