At this time, product has not yet been returned.An extended investigation has been performed for the reported complaint.There was no indication that the product did not meet specification.The reported complaint is related to skin irritation or an allergic reaction to the patch adhesive of the freestyle libre sensor.Dhrs (device history record) for the freestyle libre sensor kit were reviewed, and the dhrs showed the freestyle libre sensor kit passed all tests prior to release.Dose audit reports were reviewed and demonstrates the continued effectiveness of the established sterilization process for libre sensor products.Environmental monitoring reports were reviewed, including bioburden and endotoxin testing, and demonstrated that all monitoring processes continue to meet adc minimum requirements for product quality.If the product is returned, a physical investigation will be performed and a follow-up report submitted.The exact date the incident occurred is unknown.The date entered in section b3 is per the customer report of "about 1 month ago".All pertinent information available to abbott diabetes care has been submitted.
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A customer reported a skin reaction at the site of the freestyle libre sensor, with symptoms described as pain, abscess, and purulent discharge.The customer had contact with a healthcare professional, who prescribed a cortisone cream as treatment.There was no report of death or permanent injury associated with this event.
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