It was reported that the customer received an expired thermocool® smart touch® sf bi-directional navigation catheter.There¿s no indication that the device was used on any patient.As such, there were no patient consequences reported.No further information is available.Should more information become available, it will be reviewed and processed accordingly.
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Device investigation details: the device investigation has been completed which included a manufacturing record evaluation (mre).The manufacturing record evaluation was performed for the finished device 30296574m number, and no internal action related to the complaint was found during the review.Information available indicates that the device is not available for return, therefore no product investigation can be performed, and the customer complaint cannot be confirmed.If additional information is received regarding this event, a supplemental 3500a report will be submitted to the fda.Manufacturer's ref # (b)(4).
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