Age or date of birth, weight, ethnicity: information unknown/not provided.Date of event: the exact date of event is unknown, not provided, but the best estimate date is (b)(6) 2021.Implant date: if implanted, give date: n/a (not applicable).The cartridge is not an implantable device.Explant date: if explanted, give date: n/a (not applicable).The cartridge is not an implantable device; therefore, not explanted.Phone number: (b)(6).Device evaluation: the emeraldc30 cartridge was not returned in its original package.Visual inspection using magnification was performed to the returned sample which residues of viscoelastic material was observed on the cartridge.The cartridge tip was observed deformed.Based on the sample evaluation, there is no evidence to suggest that the complaint unit has been affected by the manufacturing process.The condition in which the sample returned is consistent with a product that was handled and prepare for surgical process.The complaint issue reported was verified.Manufacturing record evaluation: the manufacturing process record was evaluated, and no discrepancies were found during the mrr (manufacturing record review) related to this complaint issue reported.The product was manufactured and released according to specifications.A search in complaint system revealed that no additional complaints were received for this production order number.Conclusion: as a result of the investigation there is no indication of a product quality deficiency.All pertinent information available to johnson & johnson surgical vision, inc.Has been submitted.
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