Siemens has completed an investigation of the reported event.The root cause was determined to be a hardware error.The bearing of the rotary anode x-ray tube, which is a consumable part, was blocked and defective.This could be verified on the returned part.A standing rotary anode leads to the loss of x-rays.Despite all qualitative precautions, such failures, which are technologically caused, cannot be completely avoided, especially since bearing wear depends on the respective load.The spare parts consumption of the x-ray tube was checked, and no error accumulation was found.A possible systematic error that would lead to a corrective action could not be identified by the investigation.After detailed investigation, the incident is not classified as a reportable event as neither serious injury, death nor an unexpected, prolonged hospitalization of the patient or any other person occurred or could be expected.
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