Alleged failure: i have an account struggling with some pneumosure¿s.They¿re not able to sustain their pressure in a laparoscopic case.They are in high flow, they had their set pressure at 15.I had them increase up to 25mmhg and are still struggling.They¿ll fall to 7, over pressure and vary widely in a short period of time.They¿re using bottle gas, the gas tank icon is green.They are using 2x 5mm ports.They have now used multiple insufflators in this same case with the same issues.The failure alleged in the complaint record was not confirmed/duplicated during the product investigation.There is no probable root cause in relation to the complaint unit as there were no errors during the functional testing of the unit.The product was returned for investigation and the failure mode will be monitored for future reoccurrence.
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