Investigation x-no sample returned x-review dhr *analysis and findings distribution history the complaint product was coated by a sub-supplier (vitek) in (b)(6) 2019 and packaged by csi in december 2019 under work order (b)(4).Manufacturing record review dhr-267345 was reviewed and no non-conformities, related to the complaint condition, were noted.Incoming inspection review iqc (b)(4) was reviewed and no non-conformities, related to the complaint condition, were noted.It should be noted that a hi-pot test is conducted on a sampling of instruments after being coated.Service history record service history not applicable for this product.Historical complaint review a review of the 2-year complaint history did not show similar reported complaint conditions.Product receipt the complaint product is not available at this time.If the product should be available at a later date, it will be evaluated, and any findings will be appended to this investigation visual evaluation the complaint product is not available at this time.If the product should be available at a later date, it will be evaluated, and any findings will be appended to this investigation functional evaluation the complaint product is not available at this time.If the product should be available at a later date, it will be evaluated, and any findings will be appended to this investigation root cause root cause not applicable as the complaint condition was not confirmed.*correction and/or corrective action no further corrective action is necessary, as the complaint condition was not confirmed.*preventative action activity coopersurgical will continue to monitor this complaint condition for trends.
|