Catalog Number 11447475160 |
Device Problem
Low Test Results (2458)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 04/13/2021 |
Event Type
malfunction
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Manufacturer Narrative
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Unique device identifier (udi) (b)(4).The customer¿s test strips and meter were requested for return.The customer confirmed no test strips are available for return.The investigation is ongoing.
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Event Description
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The initial reporter received questionable glucose results with an accutrend plus meter serial number (b)(4) compared to an unknown laboratory methodology.The reporter confirmed regular qc checks are not performed.The reporter's specific qc details were requested but not provided.The meter and laboratory measurements were performed within 15 minutes.The patient's meter glucose result was 44 mg/dl.The patient's laboratory glucose result was 88 mg/dl.
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Manufacturer Narrative
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The customer did not return any materials for investigation.Without these materials to investigate, a specific root cause could not be determined.
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Search Alerts/Recalls
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