The investigation revealed that the problem mentioned in the complaint was not caused by the siemens x-ray system, but by the autonomous medical product of the manufacturer getinge.According to the investigation and the available information, the situation on site was as follows: after a person leaned sideways against the tabletop of the product "maquet magnus table (getinge)" with the column brake locked, the table column or tabletop of the patient table twisted.It did not return to its original position after the load was removed.The problem was investigated by the table manufacturer, getinge.A technician went on site and found that the table's height guide screws were loose.This caused mechanical play, resulting in lateral inaccuracy.The lateral overlay error in this case is on the scale of +/- 4 mm.The problem described was solved by the getinge technician fixing the screws.This was the first time such a problem of the maquet patient table had been brought to our attention.Therefore, this case is considered a singular event.Neither a general, nor a systematic problem was identified.A possible general fault that would require corrective action of the installed base could not be identified by the investigation.After a thorough investigation, the incident described in the adverse event is not classified as a reportable event because no malfunction of the system could be detected and the described error related to a third-party product, which is a medical device on its own.
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