The device history record (dhr) is established based on the serial number sticker on the device package.A serial number was not provided, therefore the dhr could not be reviewed.As part of the manufacturing process, all dhrs are reviewed and approved by quality, prior to release of the product.Samples were already used on patient therefore the device/s could not be taken to the production line for evaluation following custom¿s policy therefore a sample evaluation was not able to be performed.A photograph of the device was provided, and a crack is seen on the y-port.The root cause could not be determined based solely on a photographic evaluation.The manufacturing process of the y-port assembly, tests and inspections were reviewed.They performed leak test following product specifications.Based on the available information a corrective action is not applicable at this time.Functional testing and visual inspections are being performed according to the current quality standards and inspection procedures.This complaint will be used for qa tracking and trending purposes.
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