Model Number 71992-01 |
Device Problem
Device Displays Incorrect Message (2591)
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Patient Problems
Hypoglycemia (1912); Chills (2191); Dizziness (2194); Confusion/ Disorientation (2553)
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Event Date 05/11/2021 |
Event Type
Injury
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Manufacturer Narrative
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The product has been requested back for an investigation.A follow-up report will be submitted once additional information is obtained.All pertinent information available to abbott diabetes care has been submitted.
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Event Description
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A caregiver reported that prior to receiving the ¿sensor ended¿ message, the customer had received a scan of 55 mg/dl on the adc freestyle libre 2 sensor.It was further reported that the sensor stopped working and the customer experienced symptoms of dizziness, disorientation, accelerated heartbeat, chills, and nervousness.A non-hcp provided the customer with coco-cola as treatment and no further information was reported.There was no report of death or permanent impairment associated with this event.
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Manufacturer Narrative
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No product has been returned.An extended investigation has been performed for the reported complaint and it has been determined that there was no indication that the product did not meet specification.The dhrs (device history review) for the libre sensor and libre sensor kits were reviewed and the dhrs showed the libre sensor and libre sensor kits passed all tests prior to release.If the product is returned, a physical investigation will be performed and a follow-up report submitted.All pertinent information available to abbott diabetes care has been submitted.
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Event Description
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A caregiver reported that prior to receiving the ¿sensor ended¿ message, the customer had received a scan of 55 mg/dl on the adc freestyle libre 2 sensor.It was further reported that the sensor stopped working and the customer experienced symptoms of dizziness, disorientation, accelerated heartbeat, chills, and nervousness.A non-hcp provided the customer with coco-cola as treatment and no further information was reported.There was no report of death or permanent impairment associated with this event.
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Event Description
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A caregiver reported that prior to receiving the ¿sensor ended¿ message, the customer had received a scan of 55 mg/dl on the adc freestyle libre 2 sensor.It was further reported that the sensor stopped working and the customer experienced symptoms of dizziness, disorientation, accelerated heartbeat, chills, and nervousness.A non-hcp provided the customer with coco-cola as treatment and no further information was reported.There was no report of death or permanent impairment associated with this event.
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Manufacturer Narrative
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Sensor (b)(6) has been returned and investigated.The sensor plug was properly seated and no physical damage was observed on the sensor patch.Extracted data from the returned sensor using approved software.The sensor was found to be in sensor state 6 (indicating abnormal termination) with a brownout reset event internally logged (event 21).Inspected the sensor plug assembly and no failure modes were observed.Observed the sensor state 6 occurred after reprogramming and activating the sensor.Observed (event log 11) occur which indicates a temporary drop in the source voltage.The sensor was de-cased, and the battery was replaced.A sim vivo test (simulation of the electrical signal produced by the sensor tail) was performed.All results were within specification.Therefore, this issue is not confirmed.No malfunction or product deficiency was identified.All pertinent information available to abbott diabetes care has been submitted.
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Search Alerts/Recalls
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