There have been no other complaints for this lot.The sample has not been received; therefore, the condition of the product could not be verified and visual inspection could not be performed.The device history record (dhr) for the batch was reviewed.No abnormalities were found during the dhr review and the product was released according to the manufacturer's release criteria.All products pass 100% final inspection at the manufacturer prior to approval.If a defect would be noticed, the product would have been rejected.Since the sample has not been received, the root cause can not be determined and the complaint cannot be confirmed.The manufacturer internal reference number is: (b)(4).
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