G5: 510(k)#: k102985.B4: (b)(6) 2021.The customer confirmed they were experiencing a user interface failure and they needed to replace the central processing unit (cpu)tray cover that was broken.The customer replaced the user interface assembly to resolve the user interface failure; the (cpu) tray was replaced to resolve the issue with the (cpu) tray cover.Although requested to be returned, the removed component was not received for evaluation at this time; therefore, the root cause at the component level could not be determined.An evaluation will be performed if the removed component is received, and an additional report will be submitted.
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