Steris has made several attempts to follow-up with the user facility to fully investigate the reported event.To date, the user facility has not responded.A review of our records indicates that one of the lot numbers (2010696) provided in the medwatch report does not align with a steris endoscopy lot number.There have been no other complaints associated with lot number 1912249.The devices subject of this complaint were not returned to steris endoscopy for evaluation.Without the device or additional user information, the report of device kinking with associated generator shortage could not be assessed.The instructions for use include the following statements, "the following conditions may not allow the device to function properly or cause patient injury: attempting to advance the handle to the open position with too much speed or force, attempting to pass or open the device in an extremely articulated endoscope, attempting to actuate the device in an extremely coiled position and/or, attempting to actuate the device when the handle is at an acute angle in relation to the sheath.If resistance to insertion is encountered, reduce the angulation (or lower the forceps elevator if applicable) until the instrument passes smoothly.Avoid forcefully closing the snare (as evident by sheath collapsing or crushing), without adequate electrocoagulation which can cause bleeding, incomplete cutting, or snare incarceration around the polyp.Check that all electrical connections are correct.Confirm appropriate dispersive electrode position on the patient." no additional issues have been reported.
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