A consumer reported that she received second degree burns on her right thigh from hot water that spilled from the personal steam inhaler when the product was accidentally spilled while she was holding the unit in her hands.Medical intervention was sought for her injuries, as well as follow up care at a burn clinic.The instructions for proper use have clear warnings that state "caution: never move the appliance while in use.It can spill hot water if tilted, shaken or tipped over causing injury or burns", as well as "do not move, lift, shake, tilt or disassemble while in operation or if it still contains hot water".
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