The device was not returned for evaluation.Device history records and complaint history could not be reviewed without either the device or a valid lot number.Because the device was not returned for evaluation, the root cause could not be determined conclusively.According to the surgical technique, potential root causes include: incorrect depth, trajectory, alignment, positioning, lock-unlock setting, assembly of instruments-implants.Too much or too little mechanical energy (axial, insertion, removal, compressive, torque, cantilever).Hard bone quality.
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