The reported complaint of the autopulse platform (serial #(b)(4)) does not power on was not confirmed during functional testing.The autopulse platform powers on and passed the functional testing.Autopulse platform performed as intended.No physical damage was observed on the autopulse platform during visual inspection.The archive data review showed no significant discrepancies.The autopulse platform passed the run-in test using the 95% patient large resuscitation test fixture (lrtf) with good known test batteries until discharged without any fault or error.Based on the autopulse li-ion batteries (serial #(b)(4)) and (serial #(b)(4)) archives, the batteries were mismanaged and charging practice by the customer.Battery serial #(b)(4) was defective and did not passed charging on the mcc before it was used in the autopulse platform and battery serial #(b)(4) was not fully charged when it was used in the autopulse platform.The autopulse li-ion battery (serial #(b)(4)) could not be recharged, it is defective and as a result, the archive could not be downloaded.There is no clear evidence that this battery was use on the autopulse platform.Therefore, the root cause of the platform's power issue was attributed by defective and/or use of low voltage autopulse li-ion batteries.
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